** UPDTAE JAN 2026 ** In the event of an emergency it is important that you remain calm and follow the procedures below. Make yourself and your household aware of these procedures ahead of time. An emergency is not the best time to be learning about any emergency procedures. Take the time to read these pages. Where is you nearest fire extinguisher? Your closest emergency exit? How should I direct an ambulance? Return to these pages occasionally to re-familiarise yourself and your housemates.
1 Wiltshire Drive, Kew, Victoria
EMERGENCY PROCEDURES
To be read in conjunction with Evacuation Diagrams
EVACUATION PROCEDURES
Maps are located in every stairwell and passageway with the applicable "YOU ARE HERE" callout. Download the whole site map as a PDF here or click below.
Upon hearing the alarm (whoop-whoop) or when directed by emergency services personnel:
- Prepare to evacuate.
- Get your unit ready to be left unattended. Shut down computers; turn off gas and electrical equipment, if safe to do so.
- For fire, close the doors as you go – do not lock them.
- Assist any person in immediate danger.
- Leave the building via the nearest safe route.
- Obey all directions from wardens.
- Move calmly to the closest assembly area as displayed on Evacuation Diagrams or other advised area and stay there until the All Clear has been given.
- Follow closely the instructions of emergency services personnel.
- Wait for the OK to re-enter the building.
EMERGENCIES - POLICE, FIRE, AMBULANCE
Call: 000
Callers should give the address as number 1 WILTSHIRE DRIVE, THEN THE APARTMENT NUMBER. This should ensure they arrive at the main entrance, where there is a key box with gate access controls. Emergency services have procudures for accessing Willsmere linked to that address format. Ambulance Procedure to print out.
Booroondara Police: 03 8851 1111. Non-emergencies 131 444.
FIRE
MEDICAL EMERGENCY
Assess the situation:
- Do not move a casualty unless they are exposed to a life threatening situation.
- Ring 000 if an ambulance is needed using 1 Wiltshire Drive, then your Apartment Number or Location.
- Arrange for the ambulance to be met at the front gate or other nominated area.
- 3 defibrillators are located around Willsmere: Follow the instructions on this page.
- Remain with the casualty and administer first aid as appropriate until assistance arrives.
- Follow closely the instructions of emergency services personnel.
CIVIL DISTURBANCE
- Keep well clear of the disturbance and do not say or do anything that may encourage irrational behaviour.
- Consider “locking down” the building to prevent unauthorised entry.
- Follow closely the instructions of emergency services personnel or police.
- Evacuate the building only if instructed to do so by emergency services personnel or police.
ATTACK OR ARMED THREAT
- Keep well clear of the intruder and do not say or do anything that may encourage irrational behaviour.
- Notify police on 000.
- Note as many details as possible.
- Follow closely the instructions of emergency services personnel and police.
- Evacuate the building only if instructed to do so by emergency services personnel or campus wardens.
- Stay clear of windows.
PERSONAL PREPARATION
- Know the location of your nearest emergency exits and defibrillators.
- Plan an escape route from your unit to each exit, share this with other occupants.
- Familiarise yourself with the location of any break glass fire alarms in your building.
- Note the location of fire extinguishers.
- Familiarise yourself with the identity and location of the first aid kits.
FIRST AID KITS are located:
- Main Office
- Maintenance Shed
Assembly Points
- Fire – As per Evacuation Diagrams
- Other incidents – As per Evacuation Diagrams
- Or follow the instructions of emergency services personnel or police
