Intercom System

The new intercom system works as previously for audio: Answer your phone normally: press # to open, but this will terminate the call, so provide first any instructions.

VISITORS: Dial the apartment and wait. Do Not Press #.

Optionally you can install an app to utilise the video capabilities, but be aware that this will override the audio option. When you first open it there should be a message about choosing server 4. If you don’t get that, choose server 4. The app is not exactly reliable, but there was no viable alternative 😐.

• Apple: https://apps.apple.com/au/app/door-intercom/id1499600056
• Android: https://play.google.com/store/apps/details?id=my.fun.cam.doorintercom&hl=en_AU&pli=1

The numbers that will appear on residents' mobiles when visitors call, are below. Tip: Save these as contacts named "Gate 1", etc.

1. Main entrance: TBA
2. Gate 1: 0451 236 287
3. Gate 6: TBA

If using the App, wait for the video to load and then choose "Unlock" (if you want to). At Gates 1 and 6 you will have the option to open the 1. pedestrian or 2. vehicular gates:

To keep the system up to date and ensure you are able to let your guests in, please use the form below to submit any changes, especially if you are moving out of Willsmere.

User manual here: https://www.activeonline.com.au/wp-content/uploads/2020/11/APP-Door-intercom-user-IOS-E2-EN.pdf