Willsmere has two distinct areas for consideration when moving into or out of a unit or townhouse. Units within the Heritage Buildings require different considerations than the townhouses that have immediate access to roadways. These requirements for individuals and removalist provide guidelines and protocols to be followed when a move occurs.
If you need a gate buzzer or security key fob, please download the form here and complete the relevant details. If you have lost a fob or buzzer, please report it to the facility manager (so it can be deactivated, or a buzzer code change initiated). If you are transferring a fob, please advise the Facility Manager so records can be updated.
1. All moves require booking with the Facility Manager (FM) via Mobile on 0466 554 534 or email This email address is being protected from spambots. You need JavaScript enabled to view it. at least 24 hours in advance for Monday to Friday moves, and 5 days in advance for Saturday moves.
2. NO MOVES ARE PERMITTED ON SUNDAY UNDER ANY CIRCUMSTANCES.
3. All vehicle access will be directed by the FM. No vehicles of any kind are allowed on the internal pathways and walkways of Willsmere.
4. For historic building moves, residents must use the pedestrian entrances/gates/doors at the main entry buildings, either side of the main entry building or any pedestrian point from the surrounding internal driveways and car parking areas. The FM will direct all such paths of ingress and egress for moving purposes.
5. The main entry foyer, all floor corridors, all stairs and stairwells, including carpets and walls, must be left in a clean and tidy condition after moves are complete. The resident will be held responsible for the cleanliness of common areas, damage to walls, carpets, doors, stairwells, etc. The Owners Corporation (OC) reserves the right to charge the Owner of the unit for damage if the resident cannot be located for costs/reimbursement.
EXTERNAL GATES AND DOORS MUST NOT BE PROPPED OPEN TO EXPEDITE MOVE AT ANY TIME FOR ANY PERIOD.
6. Townhouse residents may move via the rear of all townhouse units providing that trucks do not block access to roadways/pathways or individual car parking spaces during loading and unloading.
7. Care must be taken to ensure that any Fire Sprinkler Heads are not struck by any object whatsoever either inside our outside of the unit so moving. A resulting ALARM and CALL OUT charge will be assessed to the responsible party. The Metropolitan Fire Brigade charges an average of $2,500 for each such call out.
8. The resident mover must ensure that all cartons/packing crates/wrapping paper are disposed of by flattening of cartons, placing wrapping paper and other paper materials in a box and remove to Council (City of Boroondara) Cardboard Waste Paper Recycling Depot on Hutchinson Drive just off of Princess Street (accessible via Gates 5 & 6) - see this page or below for details. Any other materials used for the move are to be removed from all common property by the resident.
9. NO DUMPING OF ANY MATERIALS INCLUDING UNWANTED FURNISHINGS AND CLOTHING IS PERMITTED IN THE RUBBISH CORRALS OR ANY OTHER AREA OF WILLSMERE AT ANY TIME.
10. Any goods being moved are done so at the sole risk and responsibility of the Resident who shall be responsible for any and all theft and/or damage to any of the resident’s goods, furnishings or belongings of any nature. The OC Insurance DOES NOT cover personal items or belongs of residents.
11. Care shall be taken to avoid damage to external surfaces such as driveways, pathways, fences, verandahs, garden and landscape features including trees/flowers/bushes during the moving of goods into and out of units and townhouses.
12. The Resident so moving agrees to indemnify and keep indemnified the OC from all claims for any loss of or damage to the property of, or personal injury to, third parties resulting from or incidental to the move into or out of Willsmere.
13. Any damage incurred to the OC common property/buildings/services/features, etc. during the move will be made good by the OC and charged to the Resident or Owner if resident not available.
14. ALL ITEMS OF PERSONAL BELONGINGS. FURNITURE AND FURNISHINGS ARE TO BE REMOVED FROM THE SITE WITHIN 24 HOURS OF ANY MOVE. The OC reserves the right to charge the Owner if it incurs any costs in removing items so left by the resident.
HOW TO DISPOSE OF CARDBOARD PACKING CASES AND PAPER
1. FLATTEN CARDBOARD CARTONS
2. WRAPPING PAPER IN BOX
3. REMOVE TO COUNCIL CARDBOARD WASTE PAPER RECYCLING BIN (MAP BELOW)
IT IS THE RESPONSIBILITY OF OCCUPIERS TO REMOVE CARDBOARD AND WRAPPING MATERIAL FROM THE PROPERTY.
CARDBORD AND WRAPPING MATERIAL MUST NOT BE DUMPED IN THE RUBBISH CORRAL
LOCATION OF COUNCIL DEPOT: Hutchison Drive, Kew, on the same road as Gate 5 and 6
Willsmere is located at 1 Wiltshire Drive Kew VIC 3101. Visitor access is via Yarra Boulevard.